Frequently Asked Questions

 

Here are answers to most common questions. Can't find an answer? Call us!

General Options

Transfer account ownership

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Shipping options page settings
Setting up product attributes
Downloadable product

Shipping Methods

Shipping components
Shipping options page settings
Customizing Forms
Increasing server memory

User Account

Manage payment settings and invoices
Pricing and plans guide
Setting your company office hours

Troubleshooting

Manage user comments
Fully Responsive Design
Multiple installs on one domain